Shipping & Payment Info

Useful information about delivery and returns

DELIVERY & SHIPPING POLICY DELIVERY LOCATIONS Custom laser Geelong make deliveries within the whole of Australia & TAS PROCESSING YOUR ORDER An e-mail confirmation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase. YOUR ORDER WILL BE SHIPPED AS SOON AS FOUNDS ARE AVAILABLE Afterpay Zip pay and credit card shipped same day or next business day PayPal Soon as FOUNDS are clear and available your products will be shipped out We are more than happy to write instructions as instructed. If you choose to have your order left if you are not at home responsibility is yours but contact us immediately to discuss. Delivery is between Monday and Friday unless over the delivery method for some reason choose to deliver on a weekend.. TRACKING ORDERS All orders delivered within Australia automatically have tracking. If your order has not arrived please contact me for assistance of tracking at clgeelong@gmail.com DELIVERY TIMES If your delivery method is made by Australia Post your order can be delivered to PO Boxes. If another courier option they may or may not enable PO Box delivery. Australia post shipping can take up to 7 days Express post can be 1 to 4 days Sendle 7 to 14 days I have zero control over shipping once I have handed it to your preferred shipping choice Orders are usually dispatched within 1 BUSINESS DAY I endeavor to get your order to you ASAP. Once your order has been dispatched, delivery time will be subject to the delivery service selected but depending on location it is 2-7 days. IMPORTANT: Please check that all items received are what you have ordered. If you have received an incorrect item DO NOT USE IT. i will not accept any returns or provide refunds of items that have been opened, tampered with, or not in their original condition. If you receive a damaged item please contact us within 4 days of delivery and do not throw it away as i will require proof that the item has been damaged (for example: images e-mailed to us of the damaged item. This is for the shipping company for the insurance claim dont worry you will be refunded no matter what PRICES AND PAYMENT All prices on the website are in Australian dollars. Prices are subject to change without notice.